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Business analysis training you can put to work

Why learn with Business Change Academy?

Whether you’re starting out, formalising your experience, developing advanced expertise or building capability across a team, we meet you where you are and help you move forward.

Training since

2007

Learners

1,407

Organisations

402

Average rating

4.8/5

Built for where you are, mapped to where you're going

Business analysis careers don't all follow the same path, and the work can look very different from one role or organisation to the next. We help you develop the capability that fits where you are now — and the direction you want to take next.

Starting your journey

For people exploring or entering business analysis who need clarity, strong foundations and confidence in where to begin.

Formalising your practice

For people already doing business analysis work who want more structure, consistency and recognised ways of working.

Advancing your impact

For experienced practitioners who want to work more strategically, influence decisions and contribute to more complex change.

Deepening your expertise

For experienced practitioners and consultants who want targeted, advanced capability they can apply in specific contexts.

Building team capability

For leaders and managers who want to create greater consistency, confidence and capability across their practice.

Training across connected areas of practice

Business analysis rarely sits in isolation. Different roles and organisations require different combinations of analysis, architecture, service thinking, and digital solution development.

Our training spans four connected areas, helping you develop a broader and more versatile set of capabilities across the work you do.

Business Analysis

Understand business needs, work with stakeholders, define requirements and contribute to better change and decisions.

Business Architecture

Connect strategy, capabilities, operating models and organisational structures to understand and shape change at a broader level.

Service Design

Understand customer and user needs, explore end-to-end services and contribute to better experiences and lasting value.

Digital Solutions

Develop the analysis and solution thinking needed to help shape and deliver digital solutions that respond to real business needs.

What you can expect from BCA

Good business analysis training should be credible, practical, clear and rooted in real work. It should give you recognised learning, honest guidance and the confidence to apply what you learn.

Accessible

Learn through clear, straightforward teaching that makes complex ideas easier to grasp and use.

Applied

Use practical techniques, examples and scenarios that connect directly to real business analysis work.

Authentic

Get honest, grounded guidance with realistic expectations and no unnecessary hype.

Accredited

Learn through recognised programmes aligned to respected professional standards and qualifications.

Aspirational

Develop capability now, with clear routes towards the roles, qualifications and responsibilities you want next.

Learn from real-world experience

Business analysis becomes more meaningful when your training is led by someone who can connect the theory to the situations, decisions and challenges you actually encounter at work.

Meet your trainer Joe Newbert

Joe Newbert

Business analysis practitioner and trainer

Joe brings more than 20 years of business analysis, consulting and change experience into the classroom, connecting recognised practice with the realities of projects, stakeholders and organisational change.

His teaching is conversational and grounded in experience, helping learners develop not just knowledge, but the judgement and confidence to use what they learn in real situations.

  • 20+ years across business analysis, consulting and change
  • BCS International Diploma oral examiner
  • Non-executive director, IIBA South Africa

Learning that helps you understand and apply

Our courses give you space to work with ideas, test your thinking and connect what you learn to real business analysis situations.

Small, interactive classes

Learn in a focused group where you can ask questions, test your thinking and get direct feedback as you work through the course.

Ideas made understandable

Complex concepts are explained in straightforward language, with examples and discussion that help you see how the different pieces fit together.

Guided practice with feedback

Exercises, scenarios and facilitated activities give you opportunities to work with the ideas, test your thinking and learn through application.

Structured learning resources

Course materials support you during the course, help with assessment preparation where relevant and give you something to refer to afterwards.

“The course gave me a clearer, more systematic way to approach business analysis work. The tools and guidelines helped me think through business problems before moving towards solutions. The case studies and discussions were particularly useful because they connected the techniques directly to situations you encounter in real business environments.”

Jaco Calitz

Lead Business Analyst at Shoprite

“The course was incredibly insightful and a real eye-opener for me. It helped me understand what is expected of a Business Analyst and introduced the tools I can use in the role. I would recommend it as a strong foundation for building your knowledge or beginning your Business Analyst journey.”

Allie Mapker

Application Support Lead at FiveFriday

Professional and industry recognition

Our training aligns with recognised professional standards and qualification routes across BCS, IIBA and A4Q.

Our BCS courses are delivered through an accredited training partnership and aligned to the relevant BCS syllabuses and assessment requirements.

All our courses are IIBA-endorsed, supporting professional development and certification requirements.

Where applicable, our training is aligned to A4Q certification programmes and approved learning pathways.

Connected to the profession

We stay connected to the wider business analysis profession through long-standing partnerships, professional communities and active involvement in the field.

Assist Training Partner

AssistKD partner

We’ve worked closely with AssistKD since 2016, sharing materials, services, training expertise and a long-standing commitment to developing business analysis capability.

Active in the BA profession

Through IIBA Global and South Africa, we contribute to standards, publications, webinars, conferences and events across the wider community.

Informed by current practice

Our relationships keep our training aligned with established approaches, informed by current thinking and connected to work that helps shape the profession.

Real stories of progress

Business analysis careers take different paths. Some people are starting out, some are formalising years of experience, and others are moving into broader, more senior or more specialised work.

Our career stories show how learners have used training, qualifications and experience to shape what came next.

Jed Brand

Jed Brand connected familiar business analysis work to recognised professional practice, then strengthened requirements thinking with clearer language, practical artefacts and structured analysis. His journey shows how existing business analysis capability becomes more visible and disciplined with BCA.

Read their story →
Jed Brand

Giovanni Focaraccio

Giovanni Focaraccio strengthened his process modelling judgement, learning to scope analysis at the right level, preserve business context and keep process models useful with BCA.

Read their story →
Giovanni Focaraccio
Jaco Calitz, Lead Business Analyst, portrait for Business Change Academy career story

Jaco Calitz

Jaco Calitz strengthened his business analysis approach, gaining practical tools, clearer guidelines and a more systematic way to approach business context and high-level requirements with BCA.

Read their story →
Jaco Calitz

Trusted by learners and organisations

BCA has trained 1,407 learners from 402 organisations across different roles, teams and industries.

“I came into the course expecting to assess it for our consulting team, but left pleasantly surprised. It was fresh, practical training that went beyond documentation and encouraged deeper thinking about business problems. The techniques help you ask better questions, engage stakeholders and think more holistically about the problem you are solving.”

Michelle Van Kesteren

Operations Manager at Saratoga

“This training showed us how to give business process work a bigger focus in our day-to-day analysis. It helped us think more deliberately about how process work fits into the BA role, and our Business Analyst team’s delivery has improved because of it.”

Sharna Cornelius

BA Manager at Old Mutual

Find the training that fits what you need

Whether you’re developing your business analysis skills or strengthening your team's capabilities, explore our training options or talk to us about what fits best.

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