By registering for a course with BCMG, or by indicating your acceptance of this Agreement in any other way, you agree to these Terms and Conditions.

1. Background to Agreement

1.1. The rights that you have to register for a course are set out in this Agreement. You may only register for a course if you agree to the terms of this agreement.

1.2. If you do not agree, or do not have authority to enter into this Agreement, you may not register for a course.

2. Course fees

2.1 Course fees for public-classes, unless otherwise stated, are fully inclusive of all tuition, materials and catering. There are no additional costs for delegates attending a normal programme, and passing it in the normal way

2.2 Course prices are based on a delegate completing the standard syllabus within the allotted time. Where a delegate is unable to do this (e.g. examination re-sits, etc) Supplementary Fees will apply.

2.4 The prices quoted on course brochures are correct at the date of publication (that is the earliest course date published within it) and for 180 days thereafter. Our intention is to maintain pricing, however BCMG reserves the right to adjust prices in order to meet their true cost outside this period.

3. Payment

3.1 A delegates registration in not confirmed until full payment of course fees has been received.

3.2 A reservation can be held for a period of 10 working days while payment arrangements are finalised.

3.3 Full payment of course fees must be received at least 15 working days prior to the commencement of the course.

4. Late payment

4.1 BCMG reserves the right to re-allocate the course place to another delegate if fees are not paid on time.

4.2 In the event of late payment, BCMG reserves the right to charge interest on all outstanding amounts.

4.3  Where fees have not been settled in full, BCMG reserves the right to exclude delegates or withhold results.

5. Supplementary fees

5.1 All supplementary fees must be paid in advance of the respective service being rendered.

5.2 BCMG may occasionally, at its sole discretion, and in consideration of all of the circumstances, agree to waive all or part of the above fees, where it deems this to be equitable. No such waiver will apply unless it has been confirmed in writing.

6. Delegate cancellation

6.1 Cancellation without penalty must be received in writing no less than 15 working days before the course commencement date.

6.2 Cancellation of a confirmed booking less than 15 working days before the start of a course will incur a cancellation fee of 50%.

7. Transferring courses

7.1 Transfers without incurring cancellations fees must be received in writing no less than 15 working days before the course commencement date.

7.2 Transfers of a confirmed booking less than 15 working days prior to the start of a course will incur a cancellation fee of 50%.

7.3 All transfers are subject to places being available on the future course. No guarantees are made that space will be available.

8. Delegate substitution

8.1 Substitution of one delegate for another for the same presentation (course and date) is permissible.

8.2 Substitutions without incurring administration fees must be confirmed in writing no less than 48 hours before the course commencement date .

8.3 Substitutions for a confirmed booking less than 48 hours before the start of a course will incur an administration fee of15%.

9. Delegate withdrawal

9.1 No credit or refund, in whole or in part, of course fees will be given where a delegate with a confirmed booking fails to arrive for a course or withdraws from a course which has already started.

9.2 Where a delegate withdraws from a course and is not in good standing, attendance to future courses requires payment of full course fees.

10. Presentation

9.1 BCMG courses are constantly updated and improved and we reserve the right to make, without prior notification, changes to course structure and material.

9.2 BCMG reserve the right to cancel a course presentation where there is insufficient demand, without liability.

9.3 BCMG will endeavour to ensure presentations are cancelled, where necessary, at least 10 working days notice before the commencement of a course.

9.4 In the event a course presentation is cancelled, delegates will be offered an alternative date, a credit note or a full refund, based upon payment made, but no interest will accrue on any such amounts refunded.

9.5 BCMG do not guarantee that a particular course will be scheduled to be presented again at a future date.

10. Certificates

10.1 Certificates are issued when the delegate successfully completes the course according to the stipulated requirements for award of certificate. No certificate will be issued if the delegate does not meet the stipulated requirements for the award of a certificate.

10.2 Certificates will be issued with the name as given during course registration. BCMG cannot be held liable should an incorrect name or spelling be provided.

10.3 Certificates will be issued to the postal address given during course registration. BCMG cannot be held liable should an incorrect address be provided.

10.4 We will issue one (1) hardcopy certificate only for successful course completion. A duplicate certificate will be issued at a fee.

10.5 If the delegate has outstanding fees owing, your certificate will be withheld until such time as your fees have been settled in full.

11. Media and marketing

11.1. BCMG may use the delegates course endorsements, testimonials and photographs for general media advertising and marketing.

11.2 Delegates and companies may be contacted to contribute towards articles, case studies, press releases and other industry publication regarding their story.

11.3 You agree that we may publish material, together with your name and company logo, on this website [and on any successor website that we may operate from time to time], on such page and in such position as we may determine in our sole discretion.

11.4 You agree that we may edit the testimonial and publish edited or partial versions of the testimonial. However, we will never edit a testimonial in such a way as to create a misleading impression of your views.

11.5 Delegates and companies may opt out at any time in writing.

12. Force Majeure

12.1 Neither party will be liable for any delay in performing or any failure to perform any obligations under this Agreement due to any cause beyond their reasonable control, including but without being limited to any of the following: strikes, lock outs or other industrial action, sabotage, terrorism, civil commotion, riot, invasion, war, threat of or preparation for war, fire, explosion, failure of electrical supply, storm, flood, subsidence, epidemic or other natural physical disaster, impossibility of the use of railways, shipping aircraft, motor transport or other means of public or private transport; any act or policy of any state or government or other authority having jurisdiction over either party, sanctions, boycott or embargo.

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