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Improve how your team delivers change

Training for teams and organisations

Develop practical skills in business analysis, business architecture, service design, and digital solutions development to build greater consistency and strengthen your team's contribution to better business outcomes.

Trusted by 1,407 learners from 402 organisations

How we approach your team’s learning

Team training works best when people can connect what they are learning to the type of work they do. Our courses combine clear explanations, practical exercises and discussion so your team can build shared understanding and see how the learning applies in practice.

Build a shared language

Give your team a common understanding of the concepts, techniques and terminology covered by the course, so people can discuss and apply them more consistently.

Learn through practice

Exercises, examples and group discussion help people test their thinking, compare perspectives and work with the ideas rather than simply listen to them.

Make it relevant to your organisation

Where appropriate, we can use examples or a case study relevant to your organisation or industry, helping your team connect the content to situations they recognise.

Take the learning back to work

The aim is not just to complete the course. Your team should leave with practical approaches they can use more confidently and consistently in their day-to-day work.

Develop the capabilities your team needs

Choose training that strengthens the capabilities your team needs most. We offer practical learning across four connected areas, with courses and qualification routes suited to different levels of experience and responsibility.

Business Analysis

Build stronger capability to understand business needs, shape change, work with stakeholders and contribute to better decisions, outcomes and value.

Business Architecture

Understand how strategy, capabilities, operating models and organisational structures connect, so people can contribute more effectively to shaping change.

Service Design

Develop a stronger understanding of customer and user needs, service experiences and how organisations work together to co-create value.

Digital Solutions

Strengthen capability to contribute more effectively to the design, development and delivery of digital solutions that respond to clear business needs.

Courses and qualification pathways for teams

Choose a specific course to strengthen a particular capability, or build learning across a recognised qualification pathway where a broader development route makes sense.

Individual courses

Choose from established courses across business analysis, business architecture, service design and digital solutions development. Each course leads to its own recognised certificate and can also contribute towards a wider qualification where the pathway criteria are met.

Qualification pathways

Build learning across a structured route using required and optional certificates that contribute towards a recognised diploma or professional qualification. Pathways give your team a clearer progression route while allowing people to build capability step by step.

Professional and industry recognition

Our training connects to recognised professional standards and qualification routes across BCS, IIBA and A4Q.

Choose how your team trains

Choose the delivery format that works best for your team. Whichever option you choose, the training remains live, interactive and discussion-led, with practical exercises throughout.

Live online

Join a live virtual classroom from wherever your team is based, with structured, interactive sessions led in real time by the trainer.

Live in person

Bring the training to your premises or another agreed venue, with your team learning together in the same room throughout.

Blended delivery

Combine live online and in-person sessions where that better suits your team’s locations, availability or schedule.

Make the learning relevant to your organisation

Our courses use practical, accessible examples and case studies that help people understand the subject without needing experience of a particular organisation, industry or type of work.

Where needed, we can also create examples or case studies relevant to your organisation or industry, or combine selected elements from different existing courses.

Relevant examples and case studies

We use practical situations that help your team connect the course content to contexts they can recognise and discuss.

Flexible course combinations

Where there is a more specific learning need, selected content from one or more BCA courses can be brought together into a focused workshop or course.

How the learning translates into practice

Our training is designed to help people understand the ideas, work with them during the course and take practical approaches back into their day-to-day work.

1

Develop a shared understanding

Clear explanations and discussion help your team understand the ideas properly and see how they fit together as a whole.

2

Practise through guided activity

Exercises, examples and guided activities give your team opportunities to test their thinking and work with the concepts and ideas.

3

Create consistent ways of working

Learning together gives your team a common language and a stronger basis for applying the ideas consistently.

4

Apply the learning at work

People leave with practical techniques, frameworks and ways of thinking they can use more confidently in real situations.

What team leaders say

“This training showed us how to give business process work a bigger focus in our day-to-day analysis. It helped us think more deliberately about how process work fits into the BA role, and our Business Analyst team’s delivery has improved because of it.”

Sharna Cornelius

BA Manager at Old Mutual

“I came into the course expecting to assess it for our consulting team, but left pleasantly surprised. It was fresh, practical training that went beyond documentation and encouraged deeper thinking about business problems. The techniques help you ask better questions, engage stakeholders and think more holistically about the problem you are solving.”

Michelle Van Kesteren

Operations Manager at Saratoga

Training for every stage of the journey

Teams often include people at very different stages of development — from those building their foundations to experienced practitioners, specialists and team leads. Our training supports people as they develop their capability, progress professionally and take on greater responsibility.

Starting

Build strong foundations

For people who are new to the discipline or need a clearer understanding of the core concepts, language and ways of working.

Developing

Strengthen practitioner capability

For people already doing the work who want more structure, recognised learning and greater confidence in how they approach it.

Advancing

Work more strategically

For experienced practitioners who want to strengthen how they analyse, influence, make decisions and contribute to more complex change.

Leading

Develop specialist capability

For senior practitioners, specialists and team leads who want to extend their expertise, lead others or strengthen capability across a team.

If your team includes a mix of experience levels, we can help you identify whether one course works for everyone or whether different learning routes would make more sense.

Need help choosing the right training?

You do not need to have the course, qualification pathway or delivery approach worked out before you speak to us. A few things will help us understand what could fit your team.

What do you want to strengthen?

The capability, outputs or ways of working you want the training to improve, and where you want to see a clearer difference.

Where is your team now?

Tell us about your team’s current roles, experience levels and whether the group is broadly similar or mixed, so we understand the starting point.

What needs to work in practice?

Your goals, qualification needs, available time and preferred delivery format, along with any practical constraints we should take into account.

Frequently asked questions

A few practical questions often come up when organisations are considering training for a team. Here are the key things to know before you get in touch.

Can training be delivered online or in person?

Yes. Team training can be delivered live online, in person at your premises or another agreed venue, or through a blend of online and in-person sessions.

Can we choose the training dates?

Yes. Private training dates are arranged with you, subject to trainer availability.

Can the training be made relevant to our organisation?

Yes. Our standard courses already use practical, accessible examples and case studies. Where needed, we can also create examples or case studies relevant to your organisation or industry.

Can course content be adapted for our team?

Where there is a more specific learning need, selected content from one or more BCA courses can be combined into a focused workshop or course.

Does everyone on the team need the same level of experience?

No. Tell us about the experience across the group and we can help you work out whether one course is appropriate for everyone or whether different training routes would make more sense.

Can you help us choose the right course?

Yes. You do not need to know the exact course or qualification pathway before you get in touch. Tell us what you want to strengthen and where your team is now, and we can help you identify an appropriate training approach

Can team members attend a public course instead?

Yes. Individuals or smaller groups can join one of our scheduled public classes if private team training is not the right fit.

View upcoming course dates →

Do your courses lead to recognised certificates or qualifications?

Yes. BCA offers training connected to recognised certificates, qualification pathways and professional development across BCS, IIBA and A4Q.

Talk to us about training your team

Tell us about your team, what you want to strengthen and any practical requirements, and we’ll help you identify the most appropriate training approach.

Find the right training

We’ll help you identify the course, qualification route and training approach that best fits your team and situation.

Work around your requirements

We’ll take account of team size, experience, timing, delivery format and any practical constraints you need to consider.

Speak with a real person

Get guidance from someone who understands the training, the subject matter and what organisations need from it.

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Prefer to join a public course?

If private team training is not the right fit, individuals and smaller groups can join one of our scheduled public classes.

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