Franco Anderson is an IT Business Analyst at Shoprite with three months of business analysis experience. Being new to the role, Franco was keen to learn as much as possible about business analysis and to improve himself so that he could stay on top of his career. By completing the Business Change Academy Foundation in Business Analysis course, he learnt which analysis technique to use, when to use it and how to best use it during the different stages of the business analysis process.
Furthering Franco's understanding of business analysis
Franco Anderson is an IT Business Analyst with three months of business analysis experience. He works for Shoprite in the Retail and FCMG sector in Cape Town, South Africa. As he took the role, Franco was eager to further his understanding of the fast-paced world of business analysis and to stay on top of his game by improving his skillset and the quality of work expected from him.
Franco completed his postgraduate degree at Stellenbosch University, where he found a true liking for business analysis. It is his first business analyst role, and he enjoys the nature and variety of his day-to-day work. Whilst he is always in a hurry to learn as much as possible, he felt he needed to take a step back not to overwhelm himself.
Having recently started his role, Franco needed to know what was expected of him and how to do his work. He wanted to learn approaches to help him avoid feeling overwhelmed, feeling like he’d taken on too much too soon as a business analyst. Importantly, to stay on top of his career, he sought techniques (intellectually and practically) that he could use to complete his deliverable effectively and efficiently.
Knowing which business analysis technique to use
To make sense of what his job required and how to do his work best, Franco appreciated the need to learn the high-level approach and fundamental techniques that guide and underpin the business analyst role. BCA’s Foundation in Business Analysis course hit the spot. Through the course's broad framework, he grasped which analysis technique to use and when and how to use it during the different project stages.
“Knowing which business analysis tool to use during which phase of a project has been a real challenge. The combination of modules and exercises covered during the training helped me see how business processes and data modelling play a much bigger role in business analysis than I initially thought,” said Franco.
The training helped me see how business processes and data modelling play a much bigger role in business analysis than I initially thought.
Working with Shoprite, Business Change Academy delivers training aimed at introducing their trainee business analysts to fundamental business analysis knowledge and skills so that they can successfully transition onto projects. By working through the business analyst role and competencies, Franco left understanding the overall activities and deliverables expected of him. He's developed key skills to help him make an immediate difference, while also setting him up for longer-term success.
Having a view of what business analysis is across the business change life-cycle is crucial. Once the different stages of the business analysis process model were unpacked, Franco quickly grasped the importance and relevance of the tools and techniques which underpin it. He understood which techniques could be used to explore and model which type of problem and how to combine techniques for maximum effect.
The BCA course syllabus covers every business analysis activity and touchpoint. Specifically, it introduces various modelling techniques to help analyse a business and its stakeholders. He particularly enjoyed seeing the different views and perspectives that go into creating a good piece of business analysis.
“Business Change Academy has set me up to make a bigger impact and get better results in my work at Shoprite. Thanks to Business Change Academy’s Foundation in Business Analysis training, I’m able to go away and immediately make impactful improvements in my day-to-day way of working."
With BCA, your career will grow exponentially
Franco took his first step on his business analysis career path by successfully passing the BCS Foundation Certificate in Business Analysis. Through developing his skills and knowledge to support successful business change programmes in his organisation, he says that his career will grow exponentially.
“The Business Change Academy Foundation in Business Analysis will open your eyes to the fundamental impact business analysts have on the success of projects.”