How Millennial Traits Are Evolving Business Analysis

How Millennial Traits Are Evolving Business Analysis Cover
Inga Davids

September 13, 2017 in Uncategorized

By living unified collaboration, natural curiosity and open dialogue, here’s how millennial traits are evolving business analysis in the conceptual age.

Business analysis as a profession has been around for a few decades now. And having intrepidly transitioned through the ages of surrogate-SME, bridging-the-gap and knowledge-facilitator,

… today’s modern business analysts are sought-after for the creative value that they are bringing to the business table.

The demand for this whole-brain, holistic approach will only continue to increase into the future, as the ability to thread patterns of opportunity, intuitively empathise with stakeholders, and formulate meaning for change becomes even more important.

Modern business analysis calls for deeper emotional intelligence, broader domain finesse and an innate solutions mentality.

To achieve this business analysts will need to harness the myriad of techniques and tools that have emerged over the years, ones that have stood the test of time having evolved through organisational models, technological advancement and generational influence.

Yet, as many of these tools and techniques stay put, better and news ways of doing these things will evolve.

Here’s just some of the ways how millennial traits are influencing business analysis:

Unified collaboration

From blackboards and flip-charts to whiteboards and webex brainstorm sessions, the concept of collaborating is not new. Business analysts are known to engage with individuals with whom we have few links and teams that include individuals within and outside of the organisation.

The skill to bring people together and generate creative ideas that solve complex problems, all in real-time, has become non-negotiable.

Today business analysts are finding savvy ways to incorporate technology that collectively connects peers, teams and stakeholders. Collaborative tools like Basecamp, Trello and Slack allow all stakeholders and team members to participate in conversations, and create environments where thoughts are shared, risks raised and timelines tracked.

The future of work will become less routine, more spontaneous, increasingly virtual and widely dispersed, and the way in which business analysts collaborate will need to evolve to meet these changing times.

Natural curiosity

Gone are the days when organisations had the luxury of long methodical processes to ensure projects are launched without a hitch. Deliver fast and first, or risk being pipped to the post. Yet delivery often runs the risk of failure whether big or small, and no business analyst wants to fail.

The ability to learn quickly, fail fast, forgive quickly and rally again has become pivotal for the success of business analysis and change projects.

Many successful individuals, like Richard Branson, Elon Musk or Arianna Huffington, have shown that the secret sauce for success is often through failure. Often many, many failures. The world is evolving at an accelerated pace — think self-driving trucks and self-landing rockets — meaning that business analysts will need to learn domain’s faster, embrace failure fearlessly and experiment emergents comfortably.

The future calls for tenacious business analysts who have the ability to sustain commitment, persevere and reset despite project setbacks, as organisations demand courage for these changing times.

Open dialogue

Millennials value transparent communication with their colleagues, and this millennial attitude will be key to successfully bringing on stakeholders as partners. Through everyday authentic interactions, business analysts will lift engagement levels to become even more trusted.

The know-how to craft meaningful stakeholder relationships and channel purpose will reap the greatest rewards from a project culture with nothing to hide.

Today technology is the foundation of any organisation such that, in many cases, the business grinds to a halt when the system does not work, inventory does not move, money does not flow and customers are left disgruntled. These high stakes mean that next generation business analysts will need to make requirements accessible, early and often for review and feedback to garner ongoing support from stakeholders.

This next generation thinking will bring business analysts closer to decision-making efforts and serves up the opportunity to contribute in a purposeful way.

And it’s happening now.

Companies like, SweepSouth, GetSmarter and Wumdrop are shifting their respective traditional industries, by building momentum, introducing disruptive technologies and capturing the minds of consumers. These kinds of shifts will see the next generation of business analysts rising up to solve new world challenges with new age thinking.

Watch out for these traits of unified collaboration, natural curiosity and open dialogues, as millennial influences continue to evolve the business analysis profession and shape a more rewarding future.