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Modelling Business Processes
Gear Up With All the Critical Skills of Business Process Improvement.
Giving You All the Critical Skills of Process Analysis
You'll learn a range of business process modelling and analysis techniques, know how they are best used and identify exactly when to apply them.
On completing this course you will be able to:
This course will differentiate your career...
Great content, great training style – this course will enable you to differentiate yourself from other business analysts.
Michelle Van Kesteren Head of Business Consulting
This Sounds Perfect for My Career
Why This Course?
To deliver radical and beneficial change, businesses must be able to identify, evaluate and improve business processes with the customer in mind.
Meaning you need the skills that will assist your organisation to achieve significant improvements in the efficiency of their operations and the effectiveness of their product and service delivery.
And this course is designed to help you do exactly that.
By understanding how to deal with these challenges. you will learn the process modelling skills that are fundamental to the successful improvement of the business operations.
Is This Course for Me?
This course is for anyone and everyone who's seeking to improve their business process analysis knowledge, skills and abilities.
Business People
Change People
Analysis People
IT People
What Will I Learn?
To give you more of an idea of what you’ll learn and how the course will help you, here’s a quick guide to the two days.
MODULE 1
Modelling the Organisation
Benefits of process modelling; organisational view; business environment; types of customer; value chain analysis and value propositions.
MODULE 2
Modelling the Business Processes
‘As is’ business process models; business events and business rules; outcomes from business processes; timescales; business process measures.
MODULE 3
Documenting and Analysing Tasks
Identifying tasks; documenting tasks; defining steps in the task; decisions and business rules; task performance measures
MODULE 4
Human Aspects of Performance
Human performance analysis; measures and standards; support required; standards; skill requirements; feedback and consequences
MODULE 5
Managing and Measuring Processes
Organisation vs. customer expectations; customer value expectations; departmental and process measures; performance management.
MODULE 6
Process Improvement and Redesign
Redesigning business processes; process problems; process redesign patterns; human dimension; to-be business process models;
MODULE 7
Implementation Issues
Implementation strategies; planning and supporting the transition; organisation design; people issues; procedure design; managing change
MODULE 8
IT Support for Business Processes
Defining IT requirements from process diagrams – identifying tasks, context diagrams, use cases, use case diagrams and requirements.
Meet your facilitator
Joe Newbert
For over 20 years, across 5 continents, and on 100+ projects Joe Newbert has helped individuals and organisations leverage the benefits of good practices in business analysis, solution delivery and change management.
A seasoned international conference speaker, Joe was instrumental in the development of he IIBA® Business Analysis Competency Model and actively serves as Non-Executive Director on the IIBA-SA Strategy Board.
What Our Customers Say
Over one hundred 5 star reviews!
Tiwonge Mkandawire Project Development Specialist
You'll become better and smarter...
This course will help you to become better at understanding stakeholder needs and smarter at facilitating consensus, practically. Great value for money.
Abeda Essop Business Analyst
It will be easy to apply the learnings to my projects
The course put so many business analysis techniques into perspective, guiding practical knowledge of when to use what and it will be easy to apply the learnings to my projects.
Ashvitha Singh Business Analyst
I will use all the models and techniques presented
Yes! This course has a great flow of a business analyst's world and gives so many practical skills that I can take back and use immediately. #ThinkBeforeDo
Rated 4.98 out of 5 stars
How Much Is This?
Choose your own path, and save 20% with the professional bundle!
Basic
R5499
Just sit the exam
Essentials
R7495
Gear up with the core skills
Professional
R12994
R10395
Get international certification
Prices are in ZAR and exclude VAT payable at 15%.
Your Training Guarantee
We're so confident that you'll get everything you need to pass the exam during this training - that should you need another shot, we'll give you the opportunity to attend the training course free when booking a resit.
When Can I Start?
Choose a date and book your future.
| Start Date | Duration | Location | Select Option | hf:att:pa_location |
|---|---|---|---|---|
| 22 Feb 2021 | 2 days | Virtual Classroom | virtual-classroom |
95%
SAY OUR TRAINING
fantastic learning experience
97%
SAY OUR TRAINING
improves job performance
100%
Say our training
gives best value for money
Here's What Will Make Your Experience Different
You'll get more than just a certificate
The specific structure of this course prepares you successfully for the BCS exam while you develop key skills that you can apply straightaway in your role when you get back to the office.
Learn to put all the theory we teach you into practice with our qualified facilitators, who draw on their vast real-world experience to bring the course modules to life.
You'll receive personalised guidance
We do more than just show you information. We keep our classes small to allow time for group discussion and one-on-one interaction, giving you all the support you need.
Packed with plenty of of individual exercises and small group case study exercises with worked solutions, each day ensures you put into practice your new knowledge and learnings.
Plus You Can Turn up Empty Handed Because
You'll get everything that you need
Enjoy delicious lunches and refreshments all on us, whilst you share conversations with like-minded people over lunch in a relaxed environment to further develop your career.
Get your hands on our famous goody bag when you book your first course. Packed with business analysis tools – all tailored to support you during the course and when you get back to the office.
You'll learn with remarkable materials
Designed for use both during the course and in the workplace, our manuals cover everything you need - including case studies, revision notes, and sample exams.
Following the training you'll receive our ‘Key Learning’ emails and complimentary Alumni forums access to help you retain your learnings and pick-up on things you might have forgotten.
But Don't Just Take Our Word for It
Participants routinely commend the combination of rich content, skilled facilitation and practical insights
This course gave me incredible value
By providing new perspectives on tasks I already do and adding many new tools to my arsenal, that I can apply in my day to day activities, this course gave me incredible value.
Melanie Cross Business Analyst
This course will differentiate your career...
Great content, great training style – this course will enable you to differentiate yourself from other business analysts.
Michelle Van Kesteren Head of Business Consulting
I will use all the models and techniques presented
Yes! This course has a great flow of a business analyst's world and gives so many practical skills that I can take back and use immediately. #ThinkBeforeDo
Ashvitha Singh Business Analyst
I had lots of AHA! moments
The course facilitator was exceptional and I had lots of AHA! moments, especially the many strategic techniques which I will be using straight away when I get back to the office.
Petrus Morobi Senior Business Analyst
Everything was spot on...
Everything in the course was spot on, and I don’t think you can do proper business analysis without these stand-out tools. Get into your stakeholder’s shoes!
Paulo Conde Senior Business Analyst
All that I’ve learnt will ensure that my career stays relevant!
Everything covered in the course will help me guide my business stakeholders to take the right decisions, plus all that I’ve learnt will ensure that my career stays relevant!
Jeanette Venter Project Manager
You'll become better and smarter...
This course will help you to become better at understanding stakeholder needs and smarter at facilitating consensus, practically. Great value for money.
Tiwonge Mkandawire Project Development Specialist
It will be easy to apply the learnings to my projects
The course put so many business analysis techniques into perspective, guiding practical knowledge of when to use what and it will be easy to apply the learnings to my projects.
Abeda Essop Business Analyst
This Sounds Perfect for My Career
I'm ready to gear up with all the essential skills of strategic business analysis.
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+27 (0)79 5000 574
Email us
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