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Foundation in Business Analysis
Learn all the fundamental knowledge and skills to make business analysis work for you and to deliver successful business change.
Courses > Modelling Business Processes
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Modelling Business Processes
Transformational business process modelling training to help you investigate and analyse ways to improve how your organisation works — all while achieving internationally recognised certification.
Basic, essential and professional options that match your ambition. Flexible options to suit you:
- R5775/exam (Basic)
- R7580/course (Essential)
- R12,775.00 R10200/bundle (Professional)
Includes organisation modelling, business process modelling, task analysis, performance measurement, process improvement, and much more — giving you everything you need to pass the BCS Certificate in Modelling Business Processes exam.
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To improve the business, you need to improve the processes.
To deliver radical and beneficial change, businesses must be able to identify, evaluate and improve business processes with the customer in mind.
Meaning you need the skills that will assist your organisation to achieve significant improvements in the efficiency of their operations and the effectiveness of their product and service delivery.
And this Modelling Business Processes course is designed to help you do exactly that ...
By understanding how to deal with these challenges. you will learn the process modelling skills that are fundamental to the successful improvement of the business operations.
Modelling Techniques to Improve Business Processes at Every Step
Improve your processes to make it easier than ever for your business to work as a whole.
Industry FRAMEWORK FOR BUSINESS PROCESS CHANGE
Modelling Business Processes makes it easy to manage business process change though a best-practice framework with defined goals, deliverables and sets of techniques. Hit the ground running on your project with a ready-to-go approach, or tailor each phase to your exact needs.
TOP-DOWN APPROACH TO MODEL ‘AS-IS’ PROCESSES
If the idea of logically structuring and decomposing your organisations business processes is daunting, we’ve got you covered. From top to bottom, our ‘as-is’ modelling approach walks you through every level of the business process hierarchy to get your layers and layout built and your model complete.
BEST PRACTICE NOTATION FOR PROCESS MODELLING
Get started creating beautiful, outcome-focused processes with every symbol and process-building element you could ever need. Actors, swim-lanes, start and end points, tasks, decision points with guard conditions, process flows, forks and joins … never go hunting for a process modelling notation again.
PRACTICAL PROCESS ANALYSIS TOOLS INCLUDED
Getting started with process analysis is hard ... knowing what to look for or where to start can eat up precious hours and days. No longer. Modelling business processes comes equipped with task and human analysis worksheets that will hold your hand through a series of steps to get your work done in less time.
PROVEN Strategies TO IMPROVE BUSINESS PROCESSES
Modelling Business Processes doesn’t just help you create professional looking business process diagrams. The approaches inside Modelling Business Processes will help you streamline your business and get more efficiencies. Modelling business processes was designed with improvement in mind.
SEAMLESSLY TRANSITION TO REQUIREMENTS DEFINITION
We know that defining IT system requirements from process models is critical for your success. Modelling Business Processes helps you pinpoint where IT can enable the process to create context diagrams, system events, requirements catalogues, use case diagrams and business rules.
Most definitely a 'MUST HAVE' course for all Business Analysts!
The training has given me a much broader understanding of process modelling and has provided me with plenty more techniques to add to my toolkit.
My biggest learnings were finding new ways of depicting value chains and incorporating role performance analysis to provide my business stakeholders with enriched detail.
This course is most definitely a 'MUST HAVE' for all Business Analysts!
Adnaan Samaai ,
Business Analyst at Old Mutual
Moving You Closer to Your Career Goal
Modelling Business Processes works towards all the sought-after professional certifications.
BCA Certificate Programme in Business Analysis
Modelling Business Processes is a qualifying module towards your BCA Certificate Programme in Business Analysis (CPBA), for people needing to formalise their skills.
BCS International Diploma in Business Analysis
Modelling Business Processes is a Practitioner module towards your BCS International Diploma in Business Analysis, for people tagging a higher-level BA qualification.
IIBA Core Business Analysis Certifications
Modelling Business Processes provides you with 14 PD hours/CDUs towards your IIBA® certification and re-certification, for people seeking the ECBA™, CCBA®, or CBAP®.
Everything You'll Learn on Modelling Business Processes
To give you more of an idea of how the course will help you, here’s a quick guide to the syllabus.
1.
Modelling the organisation
Benefits of process modelling; organisational view; business environment; types of customer; value chain analysis and value propositions.
2.
Modelling the business processes
‘As is’ business process models; business events and business rules; outcomes from business processes; timescales; business process measures.
3.
Documenting and analysing tasks
Identifying tasks; documenting tasks; defining steps in the task; decisions and business rules; task performance measures.
4.
Human aspects of performance
Human performance analysis; measures and standards; support required; standards; skill requirements; feedback and consequences.
5.
Managing and measuring processes
Organisation vs. customer expectations; customer value expectations; departmental and process measures; performance management.
6.
Process improvement and redesign
Redesigning business processes; process problems; process redesign patterns; human dimension; to-be business process models.
7.
Implementation considerations
Implementation strategies; planning and supporting the transition; organisation design; people issues; procedure design; managing change.
8.
IT support for business processes
Defining IT requirements from process diagrams – identifying tasks, context diagrams, use cases, use case diagrams and requirements.
Accredited By
How Business Change Academy Professionals Are Breaking Through the Noise
Here’s what some of our learners say about how Modelling Business Processes helps them cut through the clutter and deliver business change in remarkable ways.
This is the course to do if you're serious about business processes.
My work involves a lot of process modelling and all the techniques I learnt will be a great value add. This is the course to do if you're serious about business processes.
Petrus Morobi Senior Business Analyst, OM Insure
The course filled gaps I no longer take for granted
The course introduced me to new techniques and filled gaps that I no longer take for granted in my approach to business process modelling.
Cisca Van Zyl Business Analyst
It's given me a holistic approach to tackle problems
It's given me a holistic approach to better tackle business problems and tools to pay more attention when analysing tasks and performance.
Tyrone Van Stade Business Analyst
Rated 4.5 out of 5 stars
Have a question? Get in touch and we'll walk you through it.
We've got your back — every step of the way.
Because we are mindful that training isn’t an end, it's just the beginning.
Learning Points
Our series of post-training Key Learning Points emails helps transform your classroom learning into long lasting knowledge and enables better workplace skills.
Alumni Forums
Complimentary life-time access to our Alumni forums gives you the opportunity to ask any questions about the course content and share your practical experiences.
Member Content
From articles to templates to podcasts and webinars, Business Change Academy offers no shortage of free content to help you stay ahead of the career curve.
Business Process Training That Matches Your Ambition
Choose your own path with the exam or course only, or hit the ground running with our professional bundle.
Basic
R
5775
Essential
R
7580
SAVE R2575
Professional
R
12,775.00
R
10200
Price shown in ZAR and subject to applicable tax.
Consistently praised by Business Change Academy Learners
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Unlike typical online courses
You get tHE ADVANTAGE OF Live Training In OUR INTERACTIVE CLASSEs
Unlike standard classroom training
YOU GET The CONVENIENCE Of a VIRTUAL CLASSROOM TO LEARN FROM ANYWHERE
Unlike usual course assessments
YOU GET THE Flexibility of A REMOTE EXAMINATION Booked When You're Ready
Get Started With Modelling Business Processes
| Start Date | Duration | Location | Select Option | hf:att:pa_location |
|---|---|---|---|---|
| Mon 28 Feb 2022 | 2 days | Virtual Classroom | virtual-classroom | |
| Mon 19 Sep 2022 | 2 days | Virtual Classroom | virtual-classroom |
Fully Backed By Our 100% COURSE PROMISE
We're so confident that you'll get everything you need in the professional bundle to pass the BCS Modelling Business Processes exam at the first attempt, that should you need another shot we'll give you the opportunity to re-attend the training free of charge when booking your exam resit—just bring your course materials along with you.
Meet Your Trainer
Joe Newbert is the Chief Training Officer at Business Change Academy, where he has been teaching business analysis since 2007. During his career he has worked on 1000+ projects ranging from package implementations, to bespoke development, to process reengineering and advisory consulting.
Joe is a sought after expert on industry initiatives and at community events all around the world, having contributed as:
- Author IIBA® Business Analysis Competency Model
- Non-Executive Director IIBA®-SA Strategy Board
- Speaker PMI® Business Analysis Virtual Conference
- Speaker Business Analysis Conference Europe
- Presenter IIBA® Leadership Series
- Editor-in-Chief at Inter-View Report
- Show-runner at OneSixEight.fm
And he has been awarded the BCS International Diploma in Business Analysis, of course!
Joe's training ability has catapulted careers forward. Just look at what his delegates have to say about him:
The knowledge share and expertise of Joe is always a delight!
The knowledge share and expertise of Joe is always a delight! And Business Change Academy could not have done anything more to make my experience better.
Ashvitha Singh Business Analyst, Derivco
Joe truly has a passion for people and what they need to be as a business analyst.
Joe truly has a passion for people and what they need to be as a business analyst inside the organisation.
Corinne Brits Business Analyst, Shoprite
It was Joe that made the experience as fun and engaging as it was.
The course was very enjoyable and the materials are really good, but above all it was Joe that made the experience as fun and engaging as it was throughout.
Jonathan Green Business Analyst, Tenacity
Who Modelling Business Processes is designed for:
All business professionals seeking to improve their process modelling knowledge, skills and abilities.
Analysis People
Including business analysts, process engineers, and systems analysts.
Business People
Including subject matter experts, business managers, and product owners.
Project People
Including project managers, project stakeholders, and change managers.
IT People
Including system architects, software developers, and test analysts.
Grow your career with Business Change Academy's
complete modelling business processes course.
Frequently Asked Questions
Still have a question? These answers may help.
We actively work at the forefront of the worldwide business analysis evolution, helping to craft modern industry standards and practices.
We are committed to creating long-lasting relationships with the delegates and companies we work with, and with supporting their training every step of the way.
Over 100,000 business analysis professionals worldwide are certified with BCS.
Your business analysis journey is as unique as you are, so rather than choose a 'one-size-fits-all' training programme, you can tailor a path that meets you where your career is at.
All our courses are facilitated by recognised industry experts, each of whom have gained profound experience of business analysis.
Their knowledge, enthusiasm and interactive skills will ensure the success of your training.
A comprehensive manual, containing detailed information about business analysis techniques, and providing references for further reading, is provided to each delegate who attends this course.
Yes, this course is accredited by the BCS and IIBA®.
Yes, this course is aligned to Version 3.0 of the Business Analysis Body of Knowledge® (BABOK® Guide).
Yes, you can get two.
Once you've attended the course, you'll receive an IIBA® endorsed certificate from the Business Change Academy.
And when you pass the BCS exam you'll receive a certificate for your international qualification.
No, none of our courses require you to have IT skills.
We recommend you do some pre-reading as this will help you to get the most out of the course.
We will send you the required material (including a case study) one week before the course start.
This course thoroughly prepares participants for the BCS Business Analysis Practice examination, which is an optional exam.
You can sit the exam immediately after finishing the course,
One hour ‘open book’ written exam, based on a business scenario. The pass mark is 50%.
Full payment is required at least 10 working days before the course start date. Please refer to our terms and conditions.
Yes, you can cancel a booking but in order to do so without penalty, we require 10 working days notice. For more information on our cancellation policy, see our terms and conditions.
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