Benefits management and acceptance

Gear Up With All the Crucial Skills of Facilitating Business Benefits Delivery.

  • 3 day expert led classroom training
  • Regular weekday presentations
  • Cape Town and Johannesburg
  • Maximum class size of 12 people
  • 21 professional development hours
  • Training options from R11950

Giving You All the Crucial Skills of Benefits Delivery

You'll learn a framework to facilitate successful business benefits delivery and manage how systems are appropriately tested for business acceptance.

On completing this course you will be able to:

  • Create a business case that aligns strategically with the business objectives
  • Specify critical success factors and key performance indicators / targets
  • Define stakeholder roles in benefits management and the four distinct categories of benefits
  • Plan for the delivery of business benefits and build a benefits dependency network
  • Undertake an investment appraisal to assess business change options
  • Document the approach and process for effective user acceptance testing
  • Apply test design techniques for the testing of functionality and service
  • Develop appropriate acceptance testing scenario test specifications
  • Plan, monitor and control the progress of business acceptance testing
  • Conduct benefits management reviews and assess the change impact
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This course will differentiate your career...

Great content, great training style – this course will enable you to differentiate yourself from other business analysts.

Michelle Van Kesteren Head of Business Consulting
Registered BCS courses
Partnership with AssistKD
Awarded IIBA endorsement

This Sounds Perfect for My Career

Why This Course?

Organisations need to facilitate the delivery of business benefits because without benefits realisation any transformation is meaningless.

As such, you need to be able to accurately predict, measure and quantify benefits in order to justify business decisions and facilitate the transformation in a way that culturally embeds the business changes. 

And this course is designed to help you do exactly that.

By reinforcing theoretical concepts by using realistic, practical case studies, you will learn how business benefits are managed and how to facilitate their delivery inside your organisation.

Is This Course for Me?

This course is for anyone and everyone who's seeking to improve their strategic business analysis knowledge, skills and abilities.

Business People

  • Domain Experts
  • Business Managers
  • Product Owners

Change People

  • Project Stakeholders
  • Project Managers
  • Change Managers

 Analysis People

  • Business Analysts
  • Process Analysts
  • Systems Analysts

IT People

  • System Architects
  • Developers
  • Test Analysts

What Will I Learn?

To give you more of an idea of what you’ll learn and how the course will help you, here’s a quick guide to the three days.

Rationale for business analysis step
MODULE 1

Rationale for Benefits and Acceptance

Lifecycle for business change; role and importance of benefits management; role and importance of business acceptance.

Strategic analysis in context step
MODULE 2

Drivers for Business Change

Business change lifecycle; internal and external drivers, CSFs and KPIs, value propositions and the value chain; options for business change.

Project approach to business analysis step
MODULE 3

Reviewing the Business Case

Structure and content of a business case; benefits classification; identifying and quantifying costs measuring benefits; investment appraisal.

Understanding the business situation step
MODULE 4

Planning for Benefits Management

Identifying benefit owners; stakeholder role and responsibilities; benefits plan; benefit profiles; the benefits dependency framework.

Analysing business perspectives step
MODULE 5

Testing for Business Acceptance

Objectives of UAT, principles of testing; testing roles and responsibilities; test process; functional and non-functional testing; test documentation.

Modelling the business activities step
MODULE 6

Test Design Techniques

Test conditions and test cases; models to design tests and establish coverage; test case design -expected results; test procedure specification.

Identifying potential solutions step
MODULE 7

Test Planning, Monitoring and Control

Test approach and planning, test progress monitoring; test reporting; test control; incident management; confirmation testing.

Making the business case step
MODULE 8

Benefits Management Reviews

Review gateways – scheduled and unscheduled; assessing the impact of changes; revising the business case; reassessing the benefits.

Identifying potential solutions step
MODULE 9

Implementing the Business Changes

Planning the implementation; implementation strategies; contingency planning; managing stakeholders, training/learning approaches.

Making the business case step
MODULE 10

Delivering the Business Benefits

Embedding business changes; life-cycle for benefits management; project and benefits reviews; identifying further benefits.

Meet your trainer Joe Newbert

Meet your facilitator

Joe Newbert

For over 20 years, across 5 continents, and on 100+ projects Joe Newbert has helped individuals and organisations leverage the benefits of good practices in business analysis, solution delivery and change management.

A seasoned international conference speaker, Joe was instrumental in the development of he IIBA® Business Analysis Competency Model and actively serves as Non-Executive Director on the IIBA-SA Strategy Board.

What Our Customers Say

Over one hundred 5 star reviews!

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Paulo Conde Senior Business Analyst

Everything was spot on...

Everything in the course was spot on, and I don’t think you can do proper business analysis without these stand-out tools. Get into your stakeholder’s shoes!

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Melanie Cross Business Analyst

This course gave me incredible value

By providing new perspectives on tasks I already do and adding many new tools to my arsenal, that I can apply in my day to day activities, this course gave me incredible value.

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Jeanette Venter Project Manager

All that I’ve learnt will ensure that my career stays relevant!

Everything covered in the course will help me guide my business stakeholders to take the right decisions, plus all that I’ve learnt will ensure that my career stays relevant!

Rated 4.98 out of 5 stars

How Much Is This?

Choose your own path, and save 20% with the professional bundle!

Basic

R6500

Just sit the exam

  • BCS examination
  • 3 days expert led training
  • 21 IIBA® PD hours

Essentials

R11950

Gear up with the core skills

  • 3 days expert led training
  • 21 IIBA® PD hours
  • BCS examination

Professional

R18450

R14760

Get international certification

  • 3 days expert led training
  • 21 IIBA® PD hours
  • BCS examination 

Prices are in ZAR and exclude VAT payable at 15%.

Your Training Guarantee

We're so confident that you'll get everything you need to pass the exam during this training - that should you need another shot, we'll give you the opportunity to attend the training course free when booking a resit.

When Can I Start?

Choose a date and book your future.

Start DateDurationLocationSelect Optionhf:att:pa_location
30 Mar 20203 daysCape Town
cape-town
03 Aug 20203 daysJohannesburg
johannesburg
02 Nov 20203 daysCape Town
cape-town

95%

SAY OUR TRAINING

fantastic learning experience

97%

SAY OUR TRAINING

improves job performance

100%

Say our training

gives best value for money

Here's What Will Make Your Experience Different

You'll get more than just a certificate

The specific structure of this course prepares you successfully for the BCS exam while you develop key skills that you can apply straightaway in your role when you get back to the office.

Learn to put all the theory we teach you into practice with our qualified facilitators, who draw on their vast real-world experience to bring the course modules to life.

Arlene Cloete showing off her Certificate Programme in Business Analysis
Group of participants learning with a case study exercises

You'll receive personalised guidance

We do more than just show you information. We keep our classes small to allow time for group discussion and one-on-one interaction, giving you all the support you need.

Packed with plenty of of individual exercises and small group case study exercises with worked solutions, each day ensures you put into practice your new knowledge and learnings.

Plus You Can Turn up Empty Handed Because

You'll get everything that you need

Enjoy delicious lunches and refreshments all on us, whilst you share conversations with like-minded people over lunch in a relaxed environment to further develop your career.

Get your hands on our famous goody bag when you book your first course. Packed with business analysis tools – all tailored to support you during the course and when you get back to the office.

Our sought-after exclusive goody bag full of business analyst tools
Accessing post course support for applying learnings

You'll learn with remarkable materials

Designed for use both during the course and in the workplace, our manuals cover everything you need - including case studies, revision notes, and sample exams.

Following the training you'll receive our ‘Key Learning’ emails and complimentary Alumni forums access to help you retain your learnings and pick-up on things you might have forgotten.

But Don't Just Take Our Word for It

Participants routinely commend the combination of rich content, skilled facilitation and practical insights

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I will use all the models and techniques presented

Yes! This course has a great flow of a business analyst's world and gives so many practical skills that I can take back and use immediately. #ThinkBeforeDo

Ashvitha Singh Business Analyst
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This course will differentiate your career...

Great content, great training style – this course will enable you to differentiate yourself from other business analysts.

Michelle Van Kesteren Head of Business Consulting
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Everything was spot on...

Everything in the course was spot on, and I don’t think you can do proper business analysis without these stand-out tools. Get into your stakeholder’s shoes!

Paulo Conde Senior Business Analyst
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All that I’ve learnt will ensure that my career stays relevant!

Everything covered in the course will help me guide my business stakeholders to take the right decisions, plus all that I’ve learnt will ensure that my career stays relevant!

Jeanette Venter Project Manager
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You'll become better and smarter...

This course will help you to become better at understanding stakeholder needs and smarter at facilitating consensus, practically. Great value for money.

Tiwonge Mkandawire Project Development Specialist
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This course gave me incredible value

By providing new perspectives on tasks I already do and adding many new tools to my arsenal, that I can apply in my day to day activities, this course gave me incredible value.

Melanie Cross Business Analyst
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I had lots of AHA! moments

The course facilitator was exceptional and I had lots of AHA! moments, especially the many strategic techniques which I will be using straight away when I get back to the office.

Petrus Morobi Senior Business Analyst
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It will be easy to apply the learnings to my projects

The course put so many business analysis techniques into perspective, guiding practical knowledge of when to use what and it will be easy to apply the learnings to my projects.

Abeda Essop Business Analyst

This Sounds Perfect for My Career

I'm ready to gear up with all the essential skills of strategic business analysis.

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Registered BCS courses
Partnership with AssistKD
Awarded IIBA endorsement
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