BCS Practitioner Certificate in Business Analysis Practice

Power up your BA skills with this practical course. Learn to investigate business problems and recommend impactful creative solutions.

Accredited by

BCS Accredited Training Partner
IIBA Endorsed Education Provider
Assist Training Partner


Gather new tools for your BA arsenal
Calmly navigate internal challenges 
Stand out and be noticed

It's time to differentiate yourself from other business analysts.

Today, business stakeholders expect Business Analysts to understand business strategy, using proven techniques to analyse the business area, and identify process changes to navigate internal challenges and leverage opportunities. All this in addition to the traditional tasks of developing and maintaining information systems. BCA's Business Analysis Practice course is designed to help you do exactly that.

Who's this course for?
For professional Business Analysts wanting to broaden their skillset (and mindset).

What you'll learn
Gain new perspectives on tasks you already do plus practical tips that you can apply immediately in your day-to-day. Includes business environment analysis, business perspectives, business system modelling, gap analysis, business case creation, and much more. By developing the skills needed to work with senior business and IT staff to analyse and model business activities, you will learn how to investigate business problems, and how to identify and recommend relevant creative solutions. 

If you're working towards your IIBA® certification, this course counts 21 PD hours/CDUs.

Jeanette Venter

Everything covered in the course will help me guide my business stakeholders to take the right decisions, plus all that I’ve learnt will ensure that my career stays relevant!

Abeda Essop

The course put so many business analysis techniques into perspective, guiding practical knowledge of when to use what and it will be easy to apply the learnings to my projects.

Melanie Cross

By providing new perspectives on tasks I already do and adding many new tools to my arsenal, that I can apply in my day to day activities, this course gave me incredible value.

What you'll learn

Bring stakeholders together by unpacking perspectives into strategies that move the needle

Holistic approach

Understand the framework and guidance for business analysis activities.

Business Strategy

Analyse the business context to facilitate business strategy development.

Project Approach

Manage the need for project discipline for business analysis studies.

Investigate Situation

Use elicitation techniques to investigate an organisation’s business situation.

Stakeholder Management

Leverage stakeholder analysis techniques for stakeholder management.

Business Perspectives

Business Perspectives

Leverage stakeholder analysis techniques for stakeholder management.

Business Activities

Conceptualise and analyse the modelling of business systems.

Gap Analysis

Identify potential solution options for business improvements.

Business Case

Drive the contents of a rigorous business case for recommendation.

Have a question? Get in touch and we'll walk you through it.

BCA has shaped the careers of 539 delegates from over 134 companies.

See what's covered over the 3 days:


1. Business analysis rationale
Scope and definition of business analysis, development of the profession, business change life-cycle; roles in business analysis.

2. Systemic approach to business analysis
Understanding the framework for business analysis; stage objectives, procedures, inputs, deliverables and typical technique.

3. Business environment analysis
External environment analysis – PESTLE, Five Forces Analysis; Internal environment analysis – Resource Audit, MOST; Building a SWOT analysis.

4. Critical success factors and key performance indicators
Critical success factors and key performance indicators; measuring performance – the Balanced Business Scorecard.


5. Project approach to business analysis studies
Initiating a business analysis study, defining terms of reference; business and project objectives; deliverables from business analysis studies.

6. Investigating the business situation
Review of investigation techniques, representing a holistic view of the business situation – rich pictures, mind maps, fishbone diagram.

7. Stakeholder analysis and management
Identifying stakeholders; analysing stakeholders – Power/Interest Grid, RACI; stakeholder management strategies and plan.

8. Defining business perspectives
Identifying different perspectives; defining perspectives - CATWOE; identify similarities and differences in their world-views.


9. Modelling business activities
Types of business activity; building a conceptual business activity model; consolidating perspectives and building consensus by resolving conflicts.

10. Exploring the gap
Exploring the gap between the current and desired situation, identifying areas for change, taking a holistic approach to business improvement.

11. Making a business case
Analysing feasibility, contents of a business case, options, costs and benefits, impacts and risks, life-cycle for the business case.

Hear how our alumni are delivering business change

February 13, 2018

Martin Postmus, Business Analyst at Shoprite Checkers, shares his training experience having recently completed the Business Analysis Practice course. On

January 31, 2019

Lana Woollgar is a Business Analyst at The Foschini Group and a recent delegate on our Business Analysis Practice course.


Book now!

100% online. Take a look at our upcoming start dates to secure your place. 

BCS Course in Business Analysis Practice
BCS Practitioner Certificate in Business Analysis Practice | 10-12 March 2025 (Virtual)R14750
BCS Course in Business Analysis Practice
BCS Practitioner Certificate in Business Analysis Practice | 29-31 July 2024 (Virtual)R14320

BCS Practitioner Certificate in Business Analysis Practice | 10-12 March 2025 (Virtual)

3 days


BCS Practitioner Certificate in Business Analysis Practice | 29-31 July 2024 (Virtual)

3 days