Business Change Academy + IIBA-SA
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Foundation Certificate in Business Analysis

Learn essential techniques every aspiring Business Analyst should know.

Earn an international certification, aligned to the IIBA-SA community. Business Change Academy equips emerging BA’s with the skills and confidence to jump start their career. Register by 26 July and save 25%. Limited seats available.

Cohort dates: 5, 6 & 7 August or 5, 12 & 19 September 2024

Kickstart your Business Analysis career
Build your confidence as a new Business Analyst
Transition to a BA for a new career path

We give you the know-how to support successful business change. Here’s how.

Getting a start in Business Analysis is tricky. It’s not an entry-level role, experience and business acumen is critical. That's where we come in. Gain practical knowledge and tried and true techniques from real-world BA professionals. Our internationally recognised certification will ensure that you have the skills and expertise to support successful business change.

Who's this course for?
The IIBA supports the ongoing development of business analysis professionals from entry level to seniority. The BCS Foundation Certificate in Business Analysis targets those new to Business Analysis, graduates, entry-level BA’s or experienced professionals seeking to transition into the discipline.

What you'll learn
Take the first step toward the internationally recognised BCS Diploma in Business Analysis. You'll learn the basic techniques that shape the business analyst mindset. We'll introduce you to the essential principles and methods at the heart of business analysis, focusing on a structured and analytical approach to problem-solving, decision-making, and communication - all crucial for real business transformation.

If you're working towards your IIBA® certification, this course counts 21 PD hours/CDUs.

Accredited by

BCS Accredited Training Partner
IIBA Endorsed Education Provider
Assist Training Partner
Tulani Maka

I enjoyed every aspect of this training. It's an eye-opening course, especially the tools and techniques I can use to achieve BA goals. Keep up the good work!

Michelle Van Kesteren

Great content. Great training style. Good balance between course theory + practical application + exam preparation. Utterly professional.

This is the business analysis course that will allow you to differentiate yourself from other business analysts!

I'm going to send my entire team on this training—juniors through to seniors.

Yaseen Patel Training Testimonial
Yaseen Patel

Yaseen Patel, a business analyst with three years of experience, boosted his career by taking the Foundation in Business Analysis course. He gained valuable skills, particularly in strategy analysis and creating business cases. Yaseen's new knowledge, validated by his BCS certification, immediately improved his work quality.

"Being ‘certification rich’ always feels great,” says Yaseen. “But my eagerness to implement the learnings in my current projects is the real benefit."

Yaseen had many AHA moments on the course, and found that discussing and challenging the material as a group increased the quality of his learnings. Relating the course text to real-world examples also helped to demonstrate where and how the techniques can be used in practice.

Unlock the power of Business Analysis!

Enhance your marketability & earning potential as a practising BA professional

3 days of virtual training + 77 techniques + BONUS career readiness workshop & templates

What you'll learn

Critical thinking, data focus, and strong communication are essential ingredients for a strong Business Analyst. Work with us to cultivate these skills and gain recognition to elevate you from good to great. 

The Business change lifecycle

Business Change Lifecycle

Guide each phase of business change for successful implementation

The T-shaped business analyst

T-shaped Business Analyst

Develop broad, versatile skills with deep pockets of expertise 

Macro-environmental factors

PESTLE painting the big picture

Learn how to leverage PESTLE analysis to capture environmental factors



Business Objectives Icon

Connect business strategy to organisation purpose

Successful performance measurement

Performance metrics

Evaluate Critical Success Factors & Key Performance Indicators

Paint a picture of a business context

Uncover strengths & weaknesses, and opportunities & threats

POPIT™ model for process improvement & IT planning

Identify areas for improvement & align technology with business objectives

Business Analysis Service Framework (BASF)

Adapt the BA role to align with any organisational context

Personas bring user challenges & needs to life

Persona insights

Define user roles and buyer personas for user insights & targeted analysis

Diagrammatic techniques

Visualise complex ideas and relationships with  rich pictures and mind maps

Assign RACI responsibility

RACI chart

Define & communicate the roles and responsibilities of stakeholders

Document As-is process

Describe the current state of business processes & identify gaps

Solve problems with design thinking

Design Thinking

Apply a human-centred approach to problem-solving

Stages of creating and refining a business case

Understand the business case development lifecycle

Gap analysis


Identify gaps between current and desired business performance

Gather Requirements

Structure your approach to defining and managing requirements from stakeholders

Compelling user stories

User stories

Capture user needs & requirements as effective user stories that drive results

Master product prototyping


Create early models to test and refine ideas & communicate proposed solution

Ready to unlock the power of Business Analysis? 

Space is limited, so book now for this exclusive cohort course by 26 July and save 25%.

Hi, I'm Joe Newbert

chief trainer at BCA

You will be personally guided by Joe Newbert, who is Business Change Academy's specialist trainer, coach and mentor with a strong focus on developing competencies to improve performance. He's been teaching business analysis for over 15 years. 

A sought after expert on industry initiatives and at community events all around the world, Joe has worked on 1000+ projects ranging from package implementations, to bespoke development, to process reengineering and advisory consulting. 

Ashvitha Singh

The knowledge share and expertise of Joe is always a delight! And Business Change Academy could not have done anything more to make my experience better.

Arlene Cloete

Joe is a seasoned facilitator, BA 'Oracle', and legendary in his approach. Everything about the training experience he delivered was A M A Z I N G !

Petrus Morobi

Joe is incredibly knowledgeable and his facilitation is exceptional. The examples he gave were spot on and they helped me to understand the courses many concepts.

BCA has shaped the careers of 539 delegates from over 134 companies.

Choose how to take the course - over 3 consecutive days, or 1 day a week over a three week period. See what's covered:


1. What is Business Analysis?
Understand the business change lifecycle, key principles, and different roles of a business analyst

2.Competencies of a Business Analyst
Learn what it means to be a Business Analyst. T-shaped Professionals, they excel  in three key areas: technical skills, business acumen, and soft skills

3. Strategic context for business analysis
Business analysis within a strategic context involves assessing external factors using PESTLE, analysing internal elements with VMOST, measuring performance, and executing strategy with techniques like SWOT analysis

4. Business analysis service framework
Identify the activities in the Business Analysis Service Framework (BASF)

5. Investigating the business situation
Learn to gather information through workshops, observation, interviews, scenarios, prototyping, and user role analysis. You’ll also use quantitative approaches and diagrammatic techniques like rich pictures and mind maps to document findings


6. Analysing and managing stakeholders
Identify categories with the stakeholder wheel, assessing them using the Power/Interest grid, and defining responsibilities with a RACI chart

7. Improving business services and processes
Understand the business process hierarchy, using techniques to model enterprise-level processes, and detailing event-response and actor-task levels. It includes analysing as-is process models, adopting generic improvement approaches, and using customer journey maps to enhance service delivery

8. Defining the solution
You’ll learn to conduct gap analyses, using POPIT™ to identify gaps, to develop options, and employ Design Thinking to create innovative solution

9. Making the business case
Get to grips with the development lifecycle, conduct feasibility assessments, structure a business case, adapting it for an Agile environment. You’ll also use CARDI log and various investment appraisal techniques to evaluate potential returns


10. Establishing the requirements
Make use of the requirements engineering (RE) framework, identify key actors, understand different requirement types and their hierarchy, employ elicitation techniques, and analyse requirements effectively

11. Documenting and modelling requirements
Use text/diagram styles, requirements catalogue, user stories, use case diagrams, class models, Agile product backlog, structured requirements document

12. Validating and managing requirements
Learn about formal and agile requirements validation as well as the role of Traceability and Change control in requirements management

13. Delivering the requirements
Recognise various types of delivery lifecycle such as Waterfall or Agile, as well as their common advantages and disadvantages

14. Delivering the business solution
Understand the role of the business analyst during the business change lifecycle, various approaches to implementation and how the benefits plan is used in realisation


15. BCS Foundation in Business Analysis Examination
Sit the BCS Foundation in Business Analysis certificate multiple choice examination, which is scheduled separately at time of your choosing

Our students love our courses

We ask our students to give us a Course Report to rate our content, trainers and facilities of our courses to ensure that we continue to give you our best.



Quality of course material

Trainer expertise

Virtual classroom

Value for money

Plus bonus workshop & templates


Get ready for the job market with our bonus half-day workshop! 

CV optimisation

10 Oct 2024, 9-1

Career advice to help you land your first BA job. Learn how to write a winning CV and create a professional development plan to kickstart your career!

 Valued at R5,000.00

BONUS business Analysis template pack

Get handy BA cheat sheets and templates to support your projects!

Document templates & cheatsheets

Virtual Download

Templates to help you navigate your BA work. Leverage tried and tested tools and techniques to drive your deliverables on business IT projects!

Valued at R1,765.00


Book now!

100% online. Fully backed by our course promise *. Space is limited, so grab your place!

Business Change Academy + IIBA-SA

Foundation Certificate in Business Analysis

August cohort

5, 6 & 7 Aug 2024, 9am-5pm 

Attend 3 consecutive days with trainer Joe Newbert


was R14,320 save R3,580.00!

Get 25% off with your promo code

Business Change Academy + IIBA-SA

Foundation Certificate in Business Analysis

September cohort

5, 12 & 19 Sep 2024, 9am-5pm 

Join trainer Joe Newbert every Thursday for 3 weeks


was R14,320 save R3,580.00!

Use your promo code to get 25% off


The Business Change Course Promise

We're sure you're ready to pass your exam. But if you need to retake it, you can attend the training again for free. Only pay for the cost of the exam.


Not sure if the course is for you? Find answers to common questions.

Why learn with Business Change Academy?

We actively work at the forefront of the worldwide business analysis evolution, helping to craft modern industry standards and practices.

We are committed to creating long-lasting relationships with the delegates and companies we work with, and with supporting their training every step of the way.

Is this course for IIBA-SA members only?

The short answer is yes. However, you can join the IIBA-SA whilst on the course to quality.

Why choose the BCS Business Analysis programme?

Over 100,000 business analysis professionals worldwide are certified with BCS.

Your business analysis journey is as unique as you are, so rather than choose a 'one-size-fits-all' training programme, you can tailor a path that meets you where your career is at.

How is this course delivered?

All our courses are facilitated by recognised industry experts, each of whom have gained profound experience of business analysis.

Their knowledge, enthusiasm and interactive skills will ensure the success of your training.

Do I need IT skills to attend the course?

No, none of our courses require you to have IT skills.

What materials are provided?

A comprehensive manual, containing detailed information about business analysis techniques, and providing references for further reading, is provided to each delegate who attends this course.

Is this course accredited?

Yes, this course is accredited by the BCS and IIBA®.

Is this course aligned with the IIBA® BABOK®?

Yes, this course is aligned to Version 3.0 of the Business Analysis Body of Knowledge® (BABOK® Guide).

Do I have to attend all 3 days of training?

Yes you need to attend all 3 days of training to receive your certification. However, you can choose how you prefer to take the course - over 3 consecutive days in July, or 1 day a week over a three week period in September.

What are the course dates?

We are running two instances of this course in 2024 - in July and again in September.

Choose to attend the July course for 3 consecutive days from 29 to 31 July or join the September cohort every Thursday for 3 weeks, 5, 12 and 19 September.

Do I need to prepare for the course?

We recommend you do some pre-reading as this will help you to get the most out of the course.

We will send you the required material (including a case study) one week before the course start.

Is there an exam?

This course thoroughly prepares participants for the BCS Business Analysis Practice examination, which is an optional exam.

When do I take the exam?

You can sit the exam immediately after finishing the course, 

What format is the exam?

One hour ‘open book’ written exam, based on a business scenario. The pass mark is 50%.

When do I pay for the course?

Full payment is required at least 10 working days before the course start date. Please refer to our terms and conditions.

Can I cancel a booking?

Yes, you can cancel a booking but in order to do so without penalty, we require 10 working days notice. For more information on our cancellation policy, see our terms and conditions.

Do I get a certificate at the end of the course?

Yes, you can get two.

Once you've attended the course, you'll receive an IIBA® endorsed certificate from the Business Change Academy.

And when you pass the BCS exam you'll receive a certificate for your international qualification.

Petrus Morobi

I was surprised by the number of tools I learnt that I didn't even know existed. And their effectiveness was a massive takeaway. BAs should start here to get all the basics.

Arlene Cloete

This is the course for aspiring business analysts and for people wanting to transition from non-BA roles to the BA role. I always recommend when asked by colleagues and newbies!

Janine Buis

My biggest learning was how to use the various tools and techniques to do my job better.

Phillip Mlotshwa

The flexibility and conversation around topics was great, and formalising the entire business analysis process was my defining AHA moment.

Tulani Maka

I enjoyed every aspect of this training. It's an eye-opening course, especially the tools and techniques I can use to achieve BA goals. Keep up the good work!

Allie Mapker

Every moment was incredibly valuable to me, the course gave me a full understanding of what is expected of a business analyst and the correct tools to use as I go on my journey.

How much is unlocking the power of Business Analysis worth to you?

Get R21,165.00 worth of value for only R10740!
  • International certification
  • 3 days of virtual training
  • Includes the BCS exam
  • Backed by our Course Promise *
  • 21 IIBA® PD hours
  • BA templates & cheatsheets
  • Bonus career readiness workshop
  • Guaranteed to run
Space is limited so book now for this exclusive cohort course by 26 July and save 25%.